When most people think of AI in call centers, they are likely to think of digital phone trees — automated menu systems that guide callers through a variety of messages and prompts to direct ...
In 2021, Narayana, who previously co-founded call center startup Observe.ai ... His writing has appeared in VentureBeat and ...
Du is set to integrate advanced AI and cloud services in its call center operations, aiming to boost customer satisfaction ...
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