Jim Browning is a software engineer and an expert on scam call centers. His YouTube channel baits scammers by gaining access to their computers, observing them through CCTV, and hacking into their ...

Japan's SoftBank is testing AI technology that can make the lives of call center workers easier by adding a "softer" tone to ...

It was expensive to raise a child, and my mother was already struggling to make ends meet as a hard-working single parent ... saw a job advertisement for a call center in Durban.

Times BPO offering a complete business solution to startups looking to establish their own call center anywhere in India. Without charging a business consulting fee, Times BPO provides everything ...