Testing with real users before launch ensures technology and processes actually work. Do not skip this part of change management.

Real business transformation doesn’t happen through strategy alone. It happens when we understand how people think and feel, ...

In times of transformation, whether through new technologies, mergers, or leadership shifts, teams often resist change. This ...

The Change Management Program under the IRT Project Management Office helps the university focus on the people side of change. We engage campus units, support our teams through change, improve project ...

Managing change requires ... to support the people who are impacted. The Employee Success Center offers several learning opportunities about change, as well as direct support for leaders looking to ...

It will probably come as no surprise to you to read that people do not like change and yet so often companies miss this most ...

Change management is the process of guiding organizational change to fruition—from the earliest stages of conception and preparation, through implementation, and, finally, to resolution. Here’s a ...

Change management efforts fail when leaders fail to get buy-in from employees, customers, or other stakeholders. This framework can help.

When I was first learning about change management and how it unfolds in large organizations ... But I was always drawn to that fourth player on the change stage — advocates. Advocates are people ...

Keypoints Resistance to change in the workforce isn’t uncommon and can be a real problem if not carefully addressed. There ...

The Organizational Effectiveness team assists with communication, change management, process documentation, training resources and administers the LMS (SuccessFactors Learning Management System). This ...